No, Vytal is completely free to use. There’s no upfront charge and no hold placed on your card. Simply return your container within 14 days and you won’t pay a thing.

If a container isn’t returned within 14 days, an automatic charge will be applied to your registered payment method:

• Cup: £4
• Lid: £1
• Food container: £10

Once you’ve been charged, the item is yours to keep.

You can return your container at any G+G location offering Vytal, or at one of the return points shown on the maps around your site. 

There’s no limit to how many containers you can borrow. We just ask that you return them as soon as you’re finished with them so they can be washed and reused.

Simply scan the QR code on your container. You’ll be able to see all the details, including your return deadline.

If you’re experiencing an issue with Vytal, please contact their customer support team at [email protected]. They’ll aim to get back to you within 24 hours.

Yes, most Vytal containers are microwave safe. The only exception is the sushi container, which should not be used in a microwave.

If you’ve been charged because the container wasn’t returned within 14 days, but you’ve since returned it, please contact [email protected]. Make sure you have the container’s code to hand so the team can track and verify the return.